Operations Supervisor

Purpose and summary statement

Under the direction of the Branch Manager, the Operations Supervisor provides leadership to Operations staff, as well as the day to day safe operation and maintenance and/or security of equipment, vehicles, custom application equipment and location facilities.

The Operations Supervisor assists Operators with the efficient and continued expansion of the products, operations and services conducted by NWC, which includes, fertilizer blending and storage, seed and chemical warehousing, distribution and custom services. Other responsibilities include the ordering and control of inventory and the distribution of products to customers at predetermined prices and assisting with inventory movement between NWC locations.

May be required to work in other departments or locations.

Essential Job Functions

Provides leadership to Operations Staff and assists with supervision of seasonal and part-time

Organizes the delivery of NWC products to customers and other branches as well as the application of bulk fertilizer and crop protection products for farmer customers. Provides clear loading instruction, and complete customer information to Operators including address, fire number, telephone number and maps whenever possible. Contacts customers in advance of delivery to obtain clear delivery instruction.

Assists operators in the efficient and effective storage, delivery and warehousing of bulk and bagged fertilizer, seed products and agricultural chemicals.

Monitors and maintains adequate inventories of crop products within budgetary limits under supervision of the Branch and General Managers.

Drives and operates equipment and machinery, such as forklifts, loaders, custom application equipment and/or trucks safely. This includes performing the required daily checks and regular maintenance to minimize risks, injury, and property damage, inside and/or outside the facility as required. Operates equipment (i.e. forklifts, crop applicators) in accordance with established safety standards and proper vehicle operation techniques.

Mixes and applies crop inputs to fields and growing crops according to recommended rates, procedures, and following all pesticide labels.  Records application data according to regulations and standards.

Ensures repairs of facilities and equipment are carried out on a least cost basis using preventative maintenance procedures. Performs minor repairs, and schedules regular maintenance as required. Obtains approval for repairs in excess of $500.00.

Loads, unloads and transports crop inputs, livestock feed, hardware and equipment ensuring  all associated documentation, including bills of lading, shipping tickets and invoices are accurate and completed according to schedule. Verifies the correctness of receipts against bills of lading or other records, checks for shortages, identifies damaged goods, etc.

Ensures that product in storage meets quality standards and is stored, rotated and handled in a safe and organized manner.

Counts inventory on a monthly basis and assists with analysis of variance reports for accuracy.

May support other divisions during peak seasons as required.

Working as part of the Co-op team, ensures that company objectives, customer service levels, employee relations and inter- branch relations are improved and promoted.

Other Job Functions

Follow the Occupational Health and Safety act (OHSA) for supervisors:  ensure that a worker complies with the Act and regulations; ensure that any equipment, protective device or clothing required by the employer is used or worn by the worker; advise a worker of any potential or actual health or safety dangers known by the supervisor; if prescribed, provide a worker with written instructions about the measures and procedures to be taken for the worker’s protection; take every precaution reasonable in the circumstances for the protection of workers. Managers are encouraged to attend Joint Health and Safety (JHSC) Meetings, serve on the executive, become certified workers,
Participate in NWC training which includes, but not limited to, the mandatory Ministry of Labour course, NWC Health & Safety Standards and Policies, and Accessibility Policies (AODA).

Ensures that approved contractors have received and signed off on the H&S Contractor sign off form prior to work being performed.
Performs other duties as assigned.


Normally requires a high school diploma, college diploma, or equivalent, or a combination of experience and training to provide the required knowledge and skills to safely operate transportation equipment, along with experience to provide daily leadership to all production personnel.

Must also possess a valid AZ or DZ driver’s license, a driving abstract that represents a history of safe operation, as well as the ability to maintain insurability.

May be required to be trained in the following: Agriculture Exterminator, Chemical Handling and Spills Response, Confined Space, Defensive Driving, Lifting Devices (Forklift, Payloader, Skidsteer), Lockout/Tagout, Nutrient Technician, Pesticide Vendor, Respirator Fit Testing, Transportation of Dangerous Goods, Working at Heights/Fall Arrest.

May be required to work extended hours, particularly during peak seasons.

Working Conditions

Work will regularly be conducted outdoors or in a warehousing environment. Regular outdoor activity should be expected, especially during peak seasons

May be exposed to a moderate amount of climbing and working at heights.

The Operator may be continuously exposed to dust, agricultural chemicals, fertilizers, fumes and smells from gasoline, propane, diesel, fuel, and lubricants.
The Operator can encounter all kinds of road, field, weather and traffic conditions and may on occasion load and unload freight in varying weather conditions at company or customer facilities.

CSA approved safety boots are mandatory safety attire. Other personal protective equipment maybe required to be worn such as hard hats, coveralls, safety glasses, hearing protection, dust masks, respiratory equipment and fall arrest equipment.